Frequently Asked Questions
Q
Are you a trading company or a manufacturer?
We're a factory. We specialize in micro DC motors and DC gear motors for more than 14 years.
Q
What is the payment term for a new customer?
We can draw up an Online Assurance Order for our new customers, which can be paid online with Mastercard, Visa, etc. Customers can also pay via PayPal or T/T.
Q
I can't find a suitable motor on your website, can you customize the motor for me?
Yes, we can customize a suitable motor according to our customers' specific requirements.
Q
Do you have certificates for the motors?
Yes, we have CE, FCC, ISO, and other relevant certificates. If you have additional certification requirements, we can apply for them on your behalf.
Q
How is your Quality Control managed?
We have professional quality inspectors at every stage of the production line. After assembly, the finished motors undergo comprehensive testing using advanced equipment, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Testing Machines, and Noise Testers.
Q
Can I request motor samples for evaluation before ordering?
Yes, we support providing samples to customers for testing and quality verification prior to confirming bulk orders.