1. Are you a trading company or manufacturer?
We're a factory. We specialize in micro DC motors and DC gear motors for more than 14 years.
2. What is the payment term for new customers?
We can support secure online transaction orders for new customers, which allows payment via credit cards, Visa, and Mastercard. Customers can also pay with PayPal or T/T wire transfers.
3. I can't find a suitable motor on your website, can you customize the motor for me?
Yes, we can customize a suitable motor according to our customer's specific requirements.
4. Do you have certificates for the motors?
Yes, we have CE, FCC, ISO, etc. If you have other certificate requirements, we can apply for them on your behalf.
5. How is your Quality Control?
We have professional inspection staff on every production line process. After finishing the motor assembly, we conduct full quality testing using advanced machinery, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Chambers, and Noise Testers.
6. What is your typical lead time for custom orders?
Standard sample development typically takes 7-15 working days. Mass production lead times range between 20-30 days depending on the customization complexity and order volume.