1. Q: Are you trading company or manufacturer?
A: We're factory. We specialize in micro dc motor and dc gear motor for more than 14 years.
2. Q: What is the payment term for a new customer?
A: We can draw up an Online Assurance Order for our new customer, which can be paid online with Master Card, Visa, etc. Customers can also pay with PayPal or TT etc.
3. Q: I can't find a suitable motor on your website, can you customize the motor for me?
A: Yes, we can customize a suitable motor according to our customer's requirements.
4. Q: Do you have certificates for the motors?
A: Yes, we have CE, FCC, ISO, etc. If you have other certification requirements, we can apply for them for you.
5. Q: How is your Quality Control?
A: We have professional checking staff on every production line process. After finishing the whole motor, we have dedicated testing machinery to verify specifications, such as Hardness Tester, 2.5D Image Tester, Salt Spray Chamber, Life Tester, Temperature Test Machine, and Noise tester etc.
6. Q: What is the lead time for customized motor samples?
A: The standard lead time for customized samples usually ranges from 10 to 15 working days, depending on the complexity of the custom shaft, voltage, speed, and gearbox configurations requested.