Frequently Asked Questions
Are you a trading company or a manufacturer?
We are a factory specializing in the design and production of micro DC motors and DC gear motors for over 14 years.
What are the payment terms for new customers?
We accept online trade assurance orders (which allow payment via credit cards like Visa and MasterCard), PayPal, and standard T/T transfers.
Can you customize a motor if I cannot find a matching one on the website?
Yes, we can customize parameters such as voltage, speed, torque, and motor shaft dimensions according to your specific requirements.
Do your motors have official product certifications?
Yes, our motors are certified with standards like CE, FCC, ISO, and RoHS. If you require other specific certifications, we can apply for them to meet your needs.
How do you manage quality control for production?
We employ QA specialists at every stage of the production line. Complete motors undergo extensive quality checks utilizing testing equipment like Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Chambers, and Noise Testers.
How long does it take for sample delivery?
Standard samples are processed and produced within 2 weeks. For customized sample requests, the engineering process takes approximately 3 weeks.